GettyImages 1214712447 web - Helping clients through COVID-19

Helping clients through COVID-19

As the world grapples with the unfolding COVID-19 situation, I wanted to let you know we are committed to helping our clients through what will likely be difficult and challenging times ahead.

To help you navigate the COVID-19 situation we have pulled together some useful links and information.

If you run a business there are a number of national and state based government initiatives that are now in place to help:

If you have a home loan

The reactions of the lenders to the out-of-cycle RBA rate cut have been wide ranging. If you would like to check you are still getting the home loan that suits your needs, please get in touch.

If you have lost your job

Mental health support

Important general links:

This is a tricky time for us all, but together we can get through it. I hope you and your families remain safe and healthy during this time.

Please don’t hesitate to get in touch if I can help.

Telstra

As of January 6, Telstra’s national payphone network and wifi hotspots were made free until further notice for all local, national and standard mobile calls to ensure people can reach help when they need it. The retailer has also waived December and January mobile phone charges for all customers who are volunteer fire fighters.

Vodafone

The company has increased data allowances for all customers in bushfire zones and granted free mobile access through December and January to volunteer fire fighters, SES workers or wildlife rescue volunteers. Those who have lost homes can access a free 4G Pocket Modem and three months’ free mobile broadband.

Optus

The carrier has deployed “SatCat” mobile satellite cells to bolster coverage in areas where fires have compromised local towers. Optus has also waived bills for December and January for volunteer fire fighters and SES workers.

Road to recovery

Rebuilding from the 2019/2020 bushfire season will be a long, slow process for affected communities and individuals. Extinguishing blazes is only the start of the journey, but those who have not been directly impacted can help.

To put it bluntly, cold hard cash rather than donations of goods are needed. You can help by giving to the charity of your choice, or take a different approach and spend money at small businesses in affected communities. Social media campaigns #emptyesky#spendwiththem#buyfromthebush and #stayinthebush have gained huge traction in encouraging people to jump online or into their cars to buy from rural shops.

Any advice contained in this article is of a general nature only and does not take into account the objectives, financial situation or needs of any particular person. Therefore, before making any decision, you should consider the appropriateness of the advice with regard to those matters. Information in this article is correct as of the date of publication and is subject to change.